Support
Get help
- General question - use the form below. Setup help, plan questions, or anything that does not fit the two forms.
- Report a bug - use the bug report form in this Help Center. Attach screenshots, a workflow export, or logs, and we can trace the event end to end.
- Request a feature - use the feature request form in this Help Center. A missing trigger, a payload field, or a rough edge in the app.
- In-app chat - open any page of the app in your Shopify admin and use the chat bubble in the corner. Fastest route, and it keeps the conversation tied to your store.
- Email - [email protected]
- Slack - join our apps workspace
- Status - status.codecreationlabs.cloud
What to include
Four things let us follow an event from Shopify's webhook through to the Flow trigger:
- Your store domain.
- The trigger name, exactly as it appears in Shopify Flow.
- An approximate timestamp of the change you expected to fire.
- What Event History showed for that moment, if anything.
Our other Shopify apps
- Workflow Webhooks - custom webhook endpoints that feed into Shopify Flow.
- Workflow Transactional Email - send email and make HTTP requests from Flow.
- Workflow Functions - run your own JavaScript from Flow.
Company
Code Creation Labs GmbH - Imprint - Privacy Policy - Terms of Service