---
title: "Tag orders when a pending payment is received"
description: "When an order's financial status goes from pending to paid - a bank transfer or an invoice settled days after the order - add the tag payment-received. The trigger carries the status before and after, so only this transition matches."
canonical: "https://docs.workflow-trigger-extensions.app/template-tag-payment-received"
---

# Tag orders when a pending payment is received

When an order's financial status goes from pending to paid - a bank transfer or an invoice settled days after the order - add the tag payment-received. The trigger carries the status before and after, so only this transition matches.

One trigger, built-in Shopify actions only, no other app needed. Nothing in it is specific to a store, so it works as soon as it is imported.

![The workflow in Shopify Flow: Tag orders when a pending payment is received](https://cdn-dev.eu.codecreationlabs.cloud/crm-tool/uploads/SjJ78gKLnLlocopCui3Cs62dJbGZ7F1n/c7acff2846008cee.png)
*The complete workflow as it looks in Shopify Flow.*

## What it needs

- The app's permission **Order Data Access**. See [Permissions and data access](https://docs.workflow-trigger-extensions.app/permissions-and-data-access.md).
- Nothing else: turning the workflow on switches the trigger **Order Financial Status Changed** on in the app.

Install the Workflow Trigger Extensions app and grant Order Data Access on its Permissions page. Turning this workflow on switches the trigger on in the app.

## Get the workflow

1. Download the `.flow` file attached at the bottom of this page.
2. In your Shopify admin open **Flow**, click **Import** and choose the file.
3. Check the steps, then click **Turn on workflow**.

The file is an export from Shopify Flow itself. Do not edit it by hand; change the workflow in Flow after importing it.

## How it works

1. **Order Financial Status Changed** carries the status before and after.
2. The **Condition** matches only `oldFinancialStatus` **Equal to** `pending` and `newFinancialStatus` **Equal to** `paid`.
3. **Add order tags** puts `payment-received` on the order.

## Make it yours

- Release a fulfillment hold in the same branch, for orders that wait for a bank transfer.
- Add a branch for `refunded` or `partially_refunded` to tell accounting.

## Next steps

- [Order triggers, step by step](https://docs.workflow-trigger-extensions.app/order-trigger-tutorials.md) - every field this trigger sends, with more examples.
- [Workflow templates](https://docs.workflow-trigger-extensions.app/workflow-templates.md) - all templates.
- [Event history and troubleshooting](https://docs.workflow-trigger-extensions.app/event-history-and-troubleshooting.md) - check that the trigger fired.